JR Law Group (“JR Law Group,” “we,” “us”) respects your privacy. This policy explains what personal information we collect when you visit jrlawgroup.com (the “Site”), how we use and share it, how we protect it, and the choices you have. It applies to the Site only. Information you share with us after you become a client is also protected by our professional duty of confidentiality under the Utah Rules of Professional Conduct.

Contacting us through the Site does not create an attorney-client relationship. Please do not send confidential or sensitive details about your legal matter through a website form or the chat until we have confirmed that we can represent you.

Information we collect

Information you give us

When you fill out a contact, consultation, or mediation form, we collect:

  • Your first and last name, email address, and phone number.
  • Anything else you choose to tell us, such as a message, the type of matter you need help with, or answers to follow-up questions we send you after you reach out.

If you use the chat window on the Site, we collect the messages you type and any contact details you choose to share in it.

Information collected automatically

  • Form submission details. When you submit a form, our server records your IP address and your browser’s user agent (the browser and device type). We use these to stop spam and abuse.
  • How you found us. If you arrive from an ad or a link with tracking codes in the web address (such as Google, Microsoft, or Facebook click IDs and “utm” campaign codes), the Site keeps those codes, the page you first landed on, and the referring site in your browser’s session storage until you close the tab. If you then submit a form, they are sent with it so we know which campaign brought you to us. Nothing is stored this way when you arrive without those codes.
  • Analytics and advertising data. The tools described below collect information such as pages viewed, time on the Site, approximate location derived from your IP address, device and browser type, and identifiers stored in cookies.

Cookies, analytics, and tracking tools

Google Analytics

We use Google Analytics 4 to understand how visitors use the Site, such as which pages are viewed and how people reach us. Google Analytics sets cookies and sends usage data to Google. We also record when a form is submitted or a phone number is tapped, without the contents of the form. You can learn how Google uses this data at policies.google.com/technologies/partner-sites and opt out with the Google Analytics opt-out browser add-on.

Meta Pixel

We use the Meta Pixel, a tool from Meta Platforms, Inc. (the company behind Facebook and Instagram), to measure and improve our advertising on those platforms. When you visit the Site, the Meta Pixel sends Meta information such as the page you viewed, your IP address, browser and device information, and identifiers from cookies Meta sets in your browser. Meta may connect this with your Facebook or Instagram account if you have one.

We limit what the Meta Pixel receives:

  • It reports only that a page was viewed, that a form was submitted, that a phone number was tapped, or that someone clicked through to our careers job board.
  • We do not send Meta your name, email address, phone number, or anything you type into a form or the chat.
  • We have turned off Meta’s automatic event collection, which would otherwise send the text of buttons you click.

Meta uses this information as described in its Privacy Policy. You can control the ads you see from Meta in your Facebook ad preferences, and opt out of interest-based ads from participating companies at optout.aboutads.info.

Spam protection

Our forms use Cloudflare Turnstile to tell real visitors from automated spam. Turnstile receives your IP address and information about your browser to make that check. See Cloudflare’s privacy policy.

Embedded videos and maps

Some pages show videos hosted by Vimeo or YouTube and links to Google Maps. When a video loads or plays, that provider may set cookies and collect information about your visit under its own privacy policy.

Your choices about cookies

Most browsers let you block or delete cookies, and many offer private browsing modes and tracker blocking. If you block cookies, the Site will still work, including the contact forms.

How we use your information

  • To respond to your inquiry, schedule a consultation, and evaluate whether we can help you.
  • To send you an acknowledgment of your inquiry and a short set of optional follow-up questions so our attorneys are prepared when we speak with you.
  • To check for conflicts of interest before taking on a matter, as the law requires.
  • To answer questions in the Site chat about our firm and services.
  • To understand how the Site is used and improve it.
  • To measure which ads and campaigns lead people to contact us.
  • To protect the Site and our forms from spam, fraud, and abuse.
  • To meet our legal and professional obligations.

How we share your information

We do not sell your personal information. We share it only as follows:

  • Service providers that host and run the Site, store form submissions, send email, provide the chat, and filter spam for us. They may use your information only to provide those services to us. The Site chat and our handling of new inquiries use an artificial intelligence service to read and respond to what you write; that provider processes it on our behalf.
  • Our marketing partner, LolliForce, which operates the Site, its forms, and the chat for us.
  • Analytics and advertising partners (Google and Meta), which receive the browsing information described above through their tools on the Site.
  • When required by law, such as to comply with a subpoena or court order, or to protect the rights, property, or safety of our firm, our clients, or others.
  • In a business transfer, such as a merger or sale of the firm, subject to our professional obligations.

How we protect your information

The Site is served only over an encrypted (HTTPS) connection. Form submissions are stored in a secured database with access limited to the people who need it to respond to you. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security, which is another reason to keep sensitive case details out of website forms.

How long we keep information

We keep inquiry information for as long as we need it to respond to you, to keep records of potential conflicts of interest, and to meet our legal and professional record-keeping obligations. Chat conversations that do not result in an inquiry are deleted after 90 days.

Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it. We will honor your request unless the law or our professional obligations require us to keep the information. You can also opt out of follow-up emails at any time by replying to let us know. To make a request, contact us using the details below.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, please contact us and we will delete it.

Links to other websites

The Site links to other websites, such as our job board, social media pages, and Google Maps. Their privacy practices are governed by their own policies, not this one.

Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

Contact us

If you have questions about this policy or want to make a privacy request, contact us:

JR Law Group
244 4860 S
Salt Lake City, UT 84107
Phone: 8012978545
Email: info@jrlawgroup.com